Frequently Asked Questions
Find answers to common inquiries about our IT security and literacy courses
What courses do you offer?
We provide tiered cybersecurity training from foundational literacy to advanced incident response, covering topics such as network security, threat intelligence, and digital forensics.
?How do I enroll in a course?
Enroll online through our website by selecting a course, completing the registration form, and processing the payment. You’ll receive an email confirmation with further details.
?Are the courses self-paced?
Our programs combine self-paced online modules with live workshops and virtual labs, allowing participants to learn at their own pace while benefiting from instructor support.
?What is your refund policy?
Our courses combine theoretical foundations with hands-on practice to help you build meaningful skills in IT security and digital literacy. Each module supports progressive skill development, allowing learners to apply concepts immediately in labs and real-world scenarios. Learning paths are structured to suit both individual professionals and corporate groups, ensuring a practical approach to mastering cybersecurity fundamentals.
?What prerequisites are required for the IT Security Foundation course?
Basic computer use experience is sufficient; no prior security background is necessary. Participants should be comfortable navigating operating systems and using common productivity applications.
?In what language are the courses delivered?
All courses are taught in English by native or fluent instructors to ensure clear and consistent communication.
?How are the training sessions conducted?
Courses are delivered through a blend of instructor-led workshops, interactive labs, live demonstrations, and virtual classroom sessions to accommodate different learning preferences.
?Are certifications provided upon completion?
Participants receive a CyberSecureLearn completion certificate. For certain modules, we also prepare learners for recognized industry certifications offered by leading organizations.
?Can corporate teams book private sessions?
Yes, we offer customized corporate workshops both on-site at your Zurich office or online to address specific organizational needs and security challenges.
?What is the pricing structure?
Pricing varies by course type and group size. Detailed price cards are available on our website and can be provided upon request.
?Is technical support available during the course?
Our instructors and support team are available throughout the training for guidance, troubleshooting, and follow-up questions.
?How do I enroll in a course?
Enrollment can be completed online at cybersecurelearn.com by selecting your desired course, checking available dates, and submitting your registration details through our secure portal.
?What is the cancellation policy?
Cancellations made up to 14 days before the start date receive a full refund. Cancellations within 14 days are subject to a 50% fee.
?Do you offer group discounts?
Yes, discounts are available for teams of three or more participants. Please contact us for a tailored quote.
?Where is CyberSecureLearn located?
Our office is at Museumstrasse 2, 8001 Zurich, Switzerland.
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